Legal

Privacy policy

Last updated: 13 October 2026. This policy explains how Clearsum (a business name of Jamie Chionis, ABN 42 794 807 956) handles personal information, guided by the Australian Privacy Principles.

What's collected

Your name, email, phone, business name and anything you include when you contact Clearsum or book a call. If you become a client, the business financial records needed to do your bookkeeping, accessed through the software permissions you give.

How it's used

To reply to your enquiry, prepare quotes, provide the bookkeeping services you ask for, invoice you, and meet legal and record-keeping obligations. It's never sold, and never used for anyone else's marketing.

Who it's shared with

Only the service providers needed to run the business, such as the website host, email provider, booking tool and your accounting software (for example Netlify, Google, Calendly, Xero, MYOB or Intuit). Some of these store data overseas, including in the United States. Information is only shared with your accountant or others if you ask for it or the law requires it.

Security

Access to your records is limited to what's needed for the work. Clearsum never asks for your bank login details and never makes payments from your accounts.

Access, correction and complaints

You can ask to see, correct or delete your personal information, or raise a privacy concern, by calling 0499 942 133 or emailing jamie@clearsum.com.au. If you're not satisfied with the response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.